Wi-Fi on the UNB campus | University of New Brunswick | UNB

Wi-Fi on the UNB campus

Wi-Fi at UNB is powered by eduroam, which provides a secure network for faculty, staff, students and visitors to UNB.

Connect to Wi-Fi:

eduroam is UNB's wireless (Wi-Fi) network for all faculty, staff and students, including visitors with eduroam credentials from another academic institution.

To connect to eduroam, you must install the Eduroam Configuration Assistant Tool (CAT) or geteduroam app on your device (this is a one-time step).  Keep the app on your device to easily connect to eduroam.

Download the app for your device:

Mobile: iOS | Android 11+ | Android 10 & older

Desktop: Mac (Instructions) | Windows (Instructions)

Once you have the CAT or the geteduroam app installed, connect to eduroam by:

  1. Opening the app and searching for 'University of New Brunswick' under institution
  2. Enter your:
    • 'UNBLoginID'@unb.ca (Don’t forget the @unb.ca)
    • UNB password
  3. Click 'Connect to network'.

Having trouble connecting to wireless? Contact the UNB IT Service Desk.


Public@UNB is UNB's wireless (Wi-Fi) network for visitors on campus.  To connect:

  1. Select ‘public@unb’ from the list of available networks on your device
  2. Read and agree to UNB’s Acceptable use of Information and Communication Technologies policy
  3. Select ‘Visitors to UNB
  4. Follow the instructions to connect to eduroam visitor access

Having trouble connecting to wireless? Contact the UNB IT Service Desk.

Can't text?  Visit a Wi-Fi service point

If you are unable to send a text message to receive your temporary Wi-Fi credentials, visit a Wi-Fi service point to pick up a business card with your temporary credentials:

  • Fredericton campus (campus map)
    • Conference Services
      Location: Wu Centre, Reception Desk
    • IT Service Desk
      Location: Harriet Irving Library, Learning Commons (1st floor), IT Service Desk
    • URec
      Location: Richard J. CURRIE CENTER, Main floor, Front Desk

  • Saint John campus (campus map)
    • Conference Services
      Location: Sir James Dunn Residence, Main entrance
    • Student Technology Centre
      Location: Hans W. Klohn Commons, 1st floor, STC Reception Desk

 


FAQ - Visitors Wi-Fi

Visitors must first connect to public@unb and open a web browser for connection instructions and app download details. Visitors will be required to register daily via text message and will be provided temporary login credentials.

Once visitors enter their temporary credentials in the eduroam app, their device will automatically switch over to UNB’s secure eduroam Visitor access (eVA) network. The eduroam app will need to be downloaded and kept on each device connecting to Wi-Fi.

Additional details and what to do if text messaging isn't available is provided on the instruction page.

Visitors from another institution also using eduroam should automatically connect to the eduroam network upon their arrival to a UNB campus (they would use their institution’s login credentials). No further action is required. If they are unable to connect have them connect to public@unb and follow the instructions.


Yes. As of  May 29, 2022, visitors connecting to public@unb are provided with instructions (a web browser may need to be opened) on how to register and connect to UNB’s secure eduroam Visitor access (eVA) network.

Since first introducing visitor Wi-Fi at UNB, the risk of malicious activity has significantly increased; however, new technology has also become available providing ways to help reduce the risk to our visitors' data and personal information by providing a safe and secure Wi-Fi connection.


All visitors to UNB campuses can connect to UNB’s visitor Wi-Fi by first connecting to public@unb for provided on-screen instructions (a web browser may need to be opened).

UNB faculty, staff and students should continue to connect to UNB’s eduroam Wi-Fi network.

Visitors from another institution also using eduroam should automatically connect to the eduroam network upon their arrival to a UNB campus (they would use their institution’s login credentials). No further action is required. If they are unable to connect have them connect to public@unb and follow the instructions.


Upon their arrival, visitors can select public@unb from their list of available Wi-Fi networks and follow the provided on-screen instructions on how to successfully connect to UNB’s Public Wi-Fi (a web browser may need to be opened).

Visitors are required to register daily using text messaging to get their temporary login credentials. If they are unable to use text messaging, they may also visit one of our Wi-Fi service points to request temporary login credentials.


No. UNB faculty, staff and students should connect to eduroam and use their UNB credentials to connect.


For special events, such as SOAR, graduation and the Canada-wide Science Fair, a special Wi-Fi network name will be created and broadcasted for the duration of the event. Attendees of the event will select the event name in their Wi-Fi list and connect immediately (no registration required).

Hosting a special event at UNB? Contact the IT Service Desk (itservicedesk@unb.ca) to discuss your visitor Wi-Fi needs.