Set up your UNB IT account

Before you can access secure UNB IT services like class registration and email, you need to set up your UNB account.

Step 1: Activate your account

Step 2: Set up MFA

Step 3: Sign in to your IT services

Sign in help

Detailed steps to set up your IT account

Having trouble signing in? 

  • Tip 1: Make sure you're signing in with your UNBloginID@unb.ca (i.e. a1b2c@unb.ca) – not your UNB email address (i.e. name.name@unb.ca). If you're logged in with a personal account or an academic account other than UNB, be sure to sign out

  • Tip 2: Clear your browser cache and cookies
    Instructions: Firefox | Chrome | Safari | Edge

  • Tip 3: Log in using a private browser or in ‘incognito’ mode
    Instructions: From your web browser, go to ‘File’ or the 'three dots' menu > ‘New Private Window’ or ‘New Incognito Window’

  • Tip 4: Try a different web browser. If you regularly use Firefox to access your other Microsoft accounts, use Chrome strictly for your UNB IT Services