New registrations for upcoming live OHS information sessions and Let's Talk Safety webinars (live or recorded) qualify you for $200 off your next UNB OHS or Certificate in Management Essentials (CME) course.

*Limit of one discounted course per program during this promotion (i.e., COHS, DOHS, CSL or CME). Contact customerservice@unb.ca to find out more.

This tailored survey will help you determine your current management and leadership abilities and which courses are best suited to enhancing your skills.

MECA evaluates your current confidence level across the management competencies covered in the 18 CME courses. The results provide a global benchmark of your management skills.

After you finish the assessment, you get a printable report of your results, which will assist you in your course selection. Once you complete the certificate program, you can redo the assessment to measure your progress and support you in developing your future learning plan.

We suggest that you share your assessment results with your manager and/or HR. It is not uncommon for self-raters to under- or overestimate skill sets, so a third party who knows you can assist in uncovering blind spots. This tool can help align your professional development with your organization’s performance management framework.

Take the MECA today

The Hogan Personality Inventory (HPI) Assessment tool is used in the MGT 2000 course, Leading from Within. This tool measures how you behave in day-to-day life when you are at your best. This assessment raises your level of self-awareness by highlighting specific areas of strengths and weaknesses and offers suggestions to help you guide your career and become a better manager.

Leading From Within - MGT 2000 (formerly CCME 1000)

This course emphasizes intrapersonal skills that are integral for effective self-management and personal responsibility. Successful leaders' attributes and acquisition strategies are explored, offering insights into conscious leadership development.

Course price: $295

Register for MGT 2000

Communicating with Impact - MGT 2001 (formerly CCME 1001)

Communication mastery is a pivotal factor in managerial success. This course underscores the crucial role of communication skills in working harmoniously with peers and direct reports.

Course price: $295

Register for MGT 2001

Taking the Guesswork Out of Management - MGT 2002 (formerly CCME 1002)

Aligning people and processes is a managerial challenge. The TalOp methodology is introduced to enhance alignment, transparency, and effectiveness, bolstering organizational outcomes.

Course price: $295

Register for MGT 2002

Leadership vs. Management - MGT 2003 (formerly CCME 1003)

Distinguishing between leadership and management is key. The course delves into their distinctions, their influence on team dynamics, and how managers can bridge these roles effectively.

Course price: $295

Register for MGT 2003

Managing Challenging Behaviours - MGT 2004 (formerly CCME 1004)

Addressing unwanted employee behaviors is explored, equipping managers with tools to correct behaviours, engage in assertive management, and manage difficult conversations.

Course price: $295

Register for MGT 2004

Supervisor's Toolbox - MGT 2005 (formerly CCME 1005)

Supervision skills, differentiating managers from high-performance supervisors, are taught. Topics span aligning with strategic direction, prioritizing tasks, managing workflow, and fostering feedback culture.

Course price: $295

Register for MGT 2005

Beyond Engagement - MGT 2006 (formerly CCME 1100)

Understanding culture's role in leadership and employee engagement is key. Strategies for moving "beyond engagement" and positively influencing workplace culture are examined.

Course price: $295

Register for MGT 2006

Coaching Skills for Managers - MGT 2007 (formerly CCME 1101)

Coaching, distinct from discipline, empowers employee growth. In this course, you will learn effective coaching strategies and tools to nurture employee potential.

Course price: $295

Register for MGT 2007

Operations Management Toolbox - MGT 2008 (formerly CCME 1102)

Operational agility is essential. Core operational concepts, process mapping, key drivers, and measurement techniques are explored for effective operations management.

Course price: $295

Register for MGT 2008

Leading and Managing Through Change - MGT 2009 (formerly CCME 1103)

Adaptive leadership and change management are spotlighted in this course, equipping managers to navigate and lead through transitions effectively.

Course price: $295

Register for MGT 2009

Building a Successful Team - MGT 2010 (formerly CCME 1104)

This course addresses the significance of teamwork and coaching tools for facilitating effective collaboration. Learning styles' impact on teamwork and addressing team dysfunctions are also discussed.

Course price: $295

Register for MGT 2010

Etiquette, Ethics and E-Communication - MGT 2011 (formerly CCME 1105)

Navigating business etiquette, ethics, and electronic communication is crucial. This course explores balancing social norms and internal values in professional behaviour.

Course price: $295

Register for MGT 2011

Conflict, Mediation and Negotiation Toolbox - MGT 2012 (formerly CCME 1106)

Managing and resolving workplace conflicts is vital and the course delves into intrapersonal and interpersonal conflicts, offering tools for resolution and mediation.

Course price: $295

Register for MGT 2012

Navigating People-Driven Crisis - MGT 2013 (formerly CCME 1107)

In this course, crisis management essentials are covered, emphasizing the protection of employee well-being and employer responsibilities during crises.

Course price: $295

Register for MGT 2013

Customer Relationship Management Strategy - MGT 2014 (formerly CCME 1108)

Effective customer relationship management strategies are discussed, along with coaching tools for enhancing employee CRM skills.

Course price: $295

Register for MGT 2014

Cognitive Strategies for Leaders - MGT 2015 (formerly CCME 1109)

Critical thinking and cognitive strategies are fundamental for managers. This course explores expanding professional networks, critical thinking, influencing strategies, and more.

Course price: $295

Register for MGT 2015

Facilitating the Employee Lifecycle - MGT 2016 (formerly CCME 1110)

This course explores employee lifecycle management, encompassing talent development, capacity building, and succession planning to enhance organizational effectiveness.

Course price: $295

Register for MGT 2016

Supporting Mental Health at Risk - MGT 2017 (formerly CCME 1111)

A robust mental health strategy is pivotal for employee well-being. The course introduces managers to mental health issues, legal considerations, and strategies for creating a psychologically safe workplace.

Course price: $295

Register for MGT 2017

Dr. Bill Howatt is the founder of Howatt Human Resources Consulting and an international expert in Workplace Psychological Health and Safety. He is a highly sought-after speaker on leadership, psychologically healthy and safe workplaces, and mental health. A behavioural scientist, he is passionate about supporting employees and leaders to create thriving workplaces. Dr. Bill is on the CSA Z1003 Psychological Health and Safety Standard technical committee, as well on the CSA OHS Standards Steering Committee, and Chair of CSA Z1008 Workplace Impairment Standard.

Dr. Bill's 30-plus years of professional experience includes providing services in clinical mental health, teaching courses for colleges and universities, being a committee chair, and filling various senior leadership roles in Canada and the United States, including the Wall Street financial district. His firm provides HR consulting globally, focusing on employees' psychological safety.

Dr. Bill has published over 60 books and 600 articles and regularly contributes to workplace mental health research like WSPS Moving to Action: Implementing Workplace Safety and Prevention Services' Mental Harm Prevention Roadmap and Boston Consulting Group's recent study, The Next Frontier of Workplace Culture, viewed by over 30 million readers.

He is the founder of PsychSafe.com and creator of the University New Brunswick's Certificate in Psychologically Safe Leadership. He publishes a weekly workplace mental health newsletter for leaders and workers called Exploring Workplace Mental Health.

What is a passing grade?

Each course is accompanied by a quiz, with a minimum passing score of 75% required before proceeding to the next course.

Are there sponsorship opportunities for CME?

A sponsorship can take many forms. As an example you may be sponsored by your employer, a case manager through a retraining program, or through a third-party group such as WorkSafe.

In order to send a formal invoice to your sponsor, please have your sponsor complete this online Invoice Request Form or email a copy of your PO to our office at customerservice@unb.ca. The PO must have the following information:

• Student's name
• Course name
• Payment amount
• Sponsor's mailing address
• Sponsor's contact name, phone number, and email address

How do I register if I have a sponsor?

If you have a sponsor for your course/program registration, and do not already have an account in our registration system, please create one at our UNB Professional Development Student Portal. Under "I need an account", enter your email address (this will be your login/user ID, defaults to all lower case). Once you have completed your profile, you will receive a link to create your password. The link expires within 30 minutes.

Our office will match up the PO or submitted invoice request form from your employer to your account and process your registration. Unless otherwise indicated, we will register you into your first course, which will begin immediately.

If you have additional questions, please email us at customerservice@unb.ca and we'll be happy to help.

I've completed a course; how do I register for the next one?

If you are ready to register and submit payment for your next course you can use our online registration portal. If you have prepaid for your courses or are sponsored, you can send an email request to our team at customerservice@unb.ca or call us at 1-888-259-4222, option 2.

How do I request an extension?

If you need extra time to complete your course, please submit an Extension Request.

I need to get a copy of my transcript, receipt, or T2202 - how do I do that?

Visit your student portal and log in using your username and password. Once you are logged in you will see options listed on the left-hand side for transcripts, receipts, and T2202 forms. NOTE: Please ensure that you have selected the appropriate tax year so you can download or print the proper tax receipt.

My course expired. Am I still able to complete it?

Yes, of course you can. To reactivate an expired course, complete the Expired Course Form and our team will re-register you so that you can pick up where you left off.

I'm done. How do I get my certificate?

Congratulations! Please follow these steps to access a digital copy of your certificate:

1. Log in to the Student Portal
2. Click "My Certificates" on the left-hand side of the page
3. Select the "Print" button beside the certificate
4. Review and save the downloaded copy of the certificate for your records

I have a question for my Instructor. How do I reach them?

We've made it easy for you to connect with your instructors. In D2L, you will find your instructor's email address on the "About Your Instructor" page. Copy that address then click on the "Email" tab in the top taskbar. Your instructor will respond to you in the manner you indicated in your email (i.e. email communication or a telephone call).

If you have additional questions, please email us at customerservice@unb.ca and we'll be happy to help.