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Eligible for a refund

• If the student’s Provincial Attestation Letter (PAL) application is denied by the province, UNB will notify the student and provide steps to request a refund of their tuition deposit.
• Students who are unsuccessful in obtaining a study permit will need to notify UNB with a copy of the IRCC rejection letter. UNB will then provide the steps to obtain a refund of the tuition deposit.

Students who fall into one of the two situations mentioned above can request a refund for their tuition deposit by emailing FINSERV@unb.ca. They must include their full name, student ID, and if applicable, a copy of their study permit rejection letter from IRCC. The refund will be processed back to the country the funds were received from, through the CIBC International Student Pay Portal.

Ineligible for a refund

• If the PAL expires prior to the student applying for their study permit, the student would not be eligible for a refund of their tuition deposit.
• Students who are successful in receiving a PAL and a study permit, but choose not to come to UNB, are not be eligible for a refund of their tuition deposit.

Pro-rated Tuition and Fee Refunds for PAL Recipients

• Students with a PAL, who withdraw after prorated tuition and fees begin, would forfeit their tuition deposit. They are eligible for a refund of any credit (over and above tuition deposit) remaining on their account after the pro-rate has been calculated. (Exceptions may be made for extenuating circumstances).
• For addition information on pro-rated charges and refunds, please view the "Withdrawals, refunds and pro-rated fees" drop down menu on this page.

• Please note that UNB does not accept wire transfers unless they are processed through the CIBC International Student Pay Portal and reserves the right to return any wire transfer payment that is sent directly to UNB’s general bank account.

• Money transferred to a student’s account should not exceed the annual charges associated with tuition and related fees, including residence fees. Overpayment on a student's account will be held on the account for future tuition or can be returned to the account the funds were paid from at the student’s request.

• Funding for off-campus and personal expenses is to be sent directly to the student. UNB does not process refunds for personal expenses.

• The ONLY exception to the above rule is: For a new international student coming into Canada. UNB will allow a one time payment to a maximum of $5,000.00 CAD funds, that can be refunded to the student’s Canadian bank account after they have opened a Canadian bank account. Anything over the maximum amount would be held for tuition and fees or can returned to the account the funds were paid from.

If you have a student loan, and are registered into one or more online courses, the NSLSC requires that all online courses must be competed and the grade assigned within the term the course has been registered in. This means that the 6 month alloted timeframe is not applicable for your online course(s).

The course completion and grade assigned deadlines would be as follows:

• Fall term - December 31
• Winter term - April 30
• Summer term - August 31

Please note - if the course(s) are not completed and the grade assigned by the term deadline, you will be in default of your student loan, as per NSLSC regulations.

View the current year calendar of academic dates for fee deadline dates.

Students who have not paid or made satisfactory arrangements with Financial Services by the due date will be charged a Late Payment Fee of $75.00 and may have their course selections and IT services cancelled. There are several payment options available.

Interest will be charged to overdue student accounts anytime after the fee deadline date. Interest is calculated at an annual rate of 12 % and is based on the daily account balance. It is applied to the student's account on a monthly basis.

Degrees, grades and transcripts will be withheld from current and former students who have failed to meet their financial obligations.

At the discretion of Financial Services, delinquent student accounts will be referred to a collection agency. Students will not be permitted to register again until their overdue accounts have been paid in full either to UNB or the applicable collection agency. 

For students who fall into the category for collection, upon return to UNB, would no longer be eligible for a payment plan due to past credit history. 

Withdrawals / Dropping Courses

When a student chooses to withdrawal or drop courses, it could have an impact on their academic and financial records at UNB, depending on the date they do so. Academic regulations on withdrawals are available from the Registrar's Office.

Withdrawing or dropping courses can also have an impact on student loan funding. Students who are funded by government student loans and dropping courses, are advised to check with the UNB Financial Aid Office (Fredericton or Saint John) or UNB Financial Services (Fredericton or Saint John) for more information.

Academic and financial deadlines dates for withdrawals can be found on the University Academic Calendar.

Important Financial Information for Withdrawals / Dropping Courses

• Students are financially liable for courses as soon as they register.
• Officially withdrawing or dropping courses must be done online, or by notifying the Registrar's Office in writing.
• Ceasing to attend lectures or notifying the instructor does not constitute an official withdrawal.
• Drop or withdrawal date is determined by the date the student withdrew online, or the approved date indicated by the Registrar.

Drop Dates for Fall and Winter Terms

In fall and winter terms, there are specific deadline dates which impact how the student will be charged for withdrawals/dropped courses.

Courses dropped up to the fee deadline date (which is also the last day to add/drop courses):

• the student will not be charged for the dropped course(s)

Courses dropped between the fee deadline date and the last date to drop with pro-rated fees:

• the student will be charged pro-rated fees (calculated from the first week of classes, up to the withdrawal date shown on their academic record)

Courses dropped after the last day to drop with pro-rated fees: The student will be charged the full amount for the course(s)

Drop Dates Summer Term

In the Summer term, students are charged a pro-rated fee from the first day of class up until the sixth scheduled class. After the sixth scheduled class, no refund will be issued.

Courses dropped by the last day to add/drop courses (Important: this varies depending on the course session, ex: session A, B, J, K, etc.):

• the student will not be charged for the dropped course(s)

Courses dropped after the last day to add/drop course(s):

• the student will be charged a pro-rated fee (from the first day of class, up to the 6th scheduled class)

Courses dropped after the sixth scheduled class:

• the student will be charged the full amount for the course(s)

Pro-rated Charges
Pro-rated charges are calculated based on the withdrawal/drop date on the student's academic record.

• Tuition, Health Fee, Facilities Improvement Fee, and the Technology Fee will be pro-rated up to the withdrawal date on the academic record.
• All mandatory fees, including insurance are not pro-rated and the student will be charged the full rate.

For students enrolled in College of Extended Learning online courses, the above rules/regulations do not apply. For more information on online course refunds, please contact the College of Extended Learning.

Requesting Refunds

• Refunds are issued by direct deposit or credit card (only if payment was originally made by credit card).
  • Direct Deposit banking information needs to be provided by following these steps:
    • Go to MyUNB Intranet - Services for Students
    • Find the Tuition and Fees section
    • Click on Update Banking Information for Student Refund

• If payment was received by Student Loan, the refund will be issued back to Student Loans.
  • Students who are funded by government student loans, should be aware that dropping courses may impact loan funding. Students are advised to check with UNB Financial Aid Office (Fredericton or Saint John) or UNB Financial Services for more information.
• Requests for adjustments or refunds for a previous term are only accepted up to September 1 of the following year.
• Refunds are processed by email request ONLY, and can only be requested by the student. You must include your Student ID# and your first and last name with the request.
  • Undergrad refund requests - finserv@unb.ca
  • Grad refund requests - gradfees@unb.ca
• $25 administration fee is charged at the discretion of Financial Services depending on reason for refund.
• Refund processing time is 5-10 business days.

International Students who were unsuccessful in securing a Study Permit

• Refunds must be returned to the country from which the original payment was made.
• Refunds are issued in the student's name, regardless of who made the original payment.
• $25 administrative fee applies to ALL international refunds.
• If a student has studied remotely for a term, or part thereof, standard refund regulations as per above will apply. Please review the important academic dates.
• If/when an international student is no longer a registered student, any funds remaining on account that have been received by an international method, must be returned to the country they were received from.
• Refunds are processed by email request ONLY, can only be requested by the student. You must include your Student ID# and your first and last name with the request.
  • Undergrad refund requests - finserv@unb.ca
  • Graduate refund requests - gradfees@unb.ca
• International refund processing time is 2-3 weeks.

Full-time tuition and fees apply to students registered in the equivalent of three or more courses per term. Please note that students who are enrolled in four or more courses, and then drop a course(s), but are still registered in at least three courses for the term would not be eligible for a refund.

Part-time tuition and fees apply to students registered in the equivalent of two or fewer courses per term.