The University of New Brunswick Saint John welcomes applications for the position of Accommodations & Food Service Coordinator with Student Affairs & Services. This is a continuing, full-time (36.25 hours per week) position with a salary range of $45,210 - $56,511 per annum.
The Accommodations & Food Service Coordinator is primarily responsible for coordinating efficient operations, professional service, accurate and timely administrative functions, and successful business development/growth of summer residence accommodations and summer hotel. In addition, the Coordinator monitors Food Service outlets and manages the day-to-day communication with the food service provider.
Position Summary:
- Promote and provide high-quality service to current and prospective clients.
- Develop specific revenue targets and detail a plan to meet those targets.
- Hire, train, and supervise all summer student staff.
- Manage all accommodations software. Liaise with any support providers.
- Prepare deposits and reconcile summer accommodations accounts.
- Prepare regular financial updates as requested.
- Troubleshoot issues pertaining to students, clients, and guests.
- Coordinate transition period at the beginning and end of summer including moving students, check-in/check-out process, and enforcing policies.
- Provide daily direction concerning housekeeping requirements.
- Coordinate and take part in on-call responsibility after hours and on weekends during summer months to respond to the 24-hour nature of the accommodations business.
- Oversee the online booking agencies. Manage inventory, update listings, and reconcile reservations.
- Assist with the implementation of the new food service contract beginning in July 2023.
- Visit all food service locations regularly. Monitor for contract compliance. Provide regular updates to the Senior Director, Administration. Troubleshoot any food service-related concerns.
- Consult with students via surveys and meetings to monitor student satisfaction.
- Advise internal/external guests on access to catering/food service exclusions in the contract.
- Book space for meetings, special events, presentations, etc.
- Oversee all aspects of the residence system access control system, including key management.
- Act as the backup for the Residence Administrative Coordinator, as required.
Requirements/Skills:
- College diploma in a related field. An equivalent combination of training and experience in the hospitality /hotel/tourism industry will be considered.
- A university degree in business or hospitality/tourism would be an asset.
- 3-5 years of experience in a related field. Supervisory experience would be considered an asset.
- Critical thinking and problem-solving skills, often under deadlines.
- First Aid and mental health first aid.
- Microsoft Office Suite fluency.
- Hotel front desk experience would be considered an asset.
Closing date for applications is March 14, 2023 at 4:30 PM.
This position is covered by the terms and conditions contained in the Collective Agreement negotiated between UNB and PSAC/PTSU Local 60551.
The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.
| Apply Now |