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College of Extended Learning

Mitigating Workers' Job Demand Frustrations: Practical Psychologically Safe Leadership Tips

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The United Nation suggests that 60% of workers rate their job as their primary source of life stress.

The world of work is filled with constant uncertainty and change that challenge employers and leaders, which ultimately gets passed down to employees. Job demand is one common psychosocial stressor that, if not properly managed, results in an increased risk for workers of experiencing psychosocial hazards (i.e. stress, fatigue, distraction, and mental errors). When job demand stress is ignored, or dismissed, it is common for some employees to break down. This results in an increased risk of burnout, resignation, loss productivity (e.g. presenteeism), and sick time/disability.

Many leaders are feeling a constant pressure from employer expectations and employees concerns about how work is being organized. This can leave some leaders asking themselves "What can I do? The work must get done."

When there is a lot of work demand pressure, a leader may not be able to control all of the what must get done but they can play a role in how it will get done.

In this micro-workshop, Dr. Bill Howatt will provide you with practical tips he has implemented in the competitive and demanding financial world of Wall Street. As a leader, focusing on your self-care and committing to being a psychological safe leader will provide you with the foundation required to take the lessons from this workshop and apply them to your organization.

Learning objectives

During this micro-workshop, you will:

  • Gain an understanding the physiological link between job demand and worker health
  • Explore how a leader's mindset and level of engagement impacts worker job demand experiences
  • Recognize what job demand is in the workplace and how it is a psychosocial factor that can be either a positive charge or drain
  • Examine practical actions a leader can take with in their span of control to mitigate job demand one action at time


Dates: TBD
Time: 1 p.m. - 2:30 p.m. (Atlantic)
Location: Offered via virtual training
Fee: $185 per seat +HST (discounts available)
Instructor: Dr. Bill Howatt


Available discounts

  • Group: Purchase 3 seats or more and get a 10% discount.
  • Alumni: Get a 15% discount, on single seat purchases, if you are an alumni of our CME, MDP, HRM, or Psych Safe Leaders program(s).
  • Bundles:
    • Buy 5 seats and get a 24% discount
    • Buy 10 seats and get a 38% discount

About Bill Howatt

Dr. Bill Howatt, founder and CEO of Howatt HR, refers to himself as a behavioural scientist with a keen curiosity for how employees and employers can work together to reduce mental harm and promote mental health in the workplace. He is known internationally and is one of Canada's top experts in workplace psychological health and safety. Dr. Bill is on the CSA OHS Standards Steering Committee and Chair of the CSA Standard Z1008: Management of Substance Related Impairment in the Workplace. He is the co-creator of the Psychologically Safe Workplace Awards.

Dr. Bill regularly contributes to workplace mental health research such as Canada Pandemic Pulse Check: COVID-19's Impact on Canadians' Mental Health with the Mental Health Commission of Canada; Moving to Action: Implementing the Workplace Safety & Prevention Services' Mental Harm Prevention Roadmap; and Canada Standards Association Investigating employers' practices in response to COVID-19 for safeguarding employees' psychological health and safety in the workplace. He has 30 years clinical experience in mental health and addictive disorders.

Dr. Bill is the former Chief of Research, Workforce Productivity, at The Conference Board of Canada, and the former Chief of Research and Development, Workforce Productivity, at Lifeworks. Dr. Bill has created the senateapproved Certificate in Psychologically Safe Leadership and Certificate in Management Essentials, Pathway to Coping and Mental Fitness through the University of New Brunswick. He is the co-creator of the Psychological Health and Safety Facilitator Certificate.

Dr. Bill is a regular contributor and co-authors a blog with the CEO of the Mental Health Commission of Canada for WSPS Ontario CEO Health and Safety Leadership Network. Dr. Bill has published over 50 books, such as The Globe and Mail bestseller, The Cure for Loneliness, and Stop Hiding and Start Living. He is a regular contributor to Talent Canada, OHS Magazine, and The Chronicle Herald and has published over 350 articles with The Globe and Mail.

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