Business Administration

Provides organizational and self-management skills development in the areas of personal skills, interpersonal skills, and group skills. Self-assessment exercises, case analyses, role-plays and other experiential forms of learning will be used to enhance student ability in areas such as developing self-awareness, coping with stress, problem solving, building positive relationships, empowering others, and leading positive change. Students will perform a self-assessment of current skills competencies and knowledge complete with an action plan for personal and professional development.

Restriction: Open only to BBA students.

Examines the identification, measurement, recording, and communication of financial information to informed users for decision-making. The basic principles and concepts to convey the conceptual framework of the accounting discipline are also reviewed. 

Emphasizes the role of the accounting function in managerial decision-making. Traditional job costing and activity-based costing stressed. Appraises the use of standard costing and variance analysis as tools for management control. Examines flexible budgets, break-even analysis and contribution costing in decision-making.

Building on basic marketing elements, introduces the unique opportunities and challenges associated with the marketing of services. Topics include service and experience design and management; service delivery and capacity management; the service encounter; service failure and recovery; customer participation in service processes; satisfaction and loyalty; and customer relationship management.

Examines the design and conduct of research for marketing decision-making. Includes problem formulation, obtaining and organizing data, advanced analytical techniques, questionnaire design, market testing, and analysis of results.

Examines the process of strategy formation for the business enterprise as an integrated organization. Emphasizes the problems of defining organizational mission, analyzing the dynamics of competitive rivalry, and the determinants of success or failure for alternate types of business strategies based upon a thorough company/industry analysis.

Captures the experiential engagements of students throughout the BBA program. These non-class taught skills (including library, business research, and excel skills) relevant towards the successful completion of the program are moduled for completion at appropriate points prior to or during the respective courses that need them. Integration of requirements throughout the program permits students reflections on, evaluations and acceptance of these skill requirements as necessary. Also acceptable are profession focused skills for the respective major areas of the program. Proficiencies in the access to, and use of, appropriate databases and software, career planning, and other appropriate professional development activities complete the requirements. A student's advisor helps students keep verifiable track of progress in a skills portfolio and advises students accordingly before regular course registrations.
 

Provides extensive practical experience in the professional world through the successful completion of 3 co-op work terms. For each work term, a work project, either a report or a presentation, must be completed and receive a passing grade. The Co-op Office will register the student for this course at the start of the final full time study term. A student will be awarded CR (credit) for this course.

Examines the accounting and financial reporting for inter-corporate investments and business combinations, including the preparation of consolidated financial statements for parent and subsidiary entities. Also covers segmented reporting.

A capstone course designed to prepare students to pursue the Canadian Chartered Professional Accountant (CPA) designation. Students will further develop financial reporting, management accounting, tax, and audit competencies from prerequisite courses. Using the CPA Way methodology, students will learn to research, structure, and develop comprehensive responses to simulation cases. By the end of the course, students should be able to apply current Canadian accounting standards to a variety of situations.

Applies theory relating to salesforce management from a manager’s point of view. Requires reading and discussion of articles, which present research in the area. Entails the completion of several assignments designed to facilitate interaction with the business community.

Provides an introduction to and application of the principles of personal selling for persons pursuing any vocation, as well as those aspiring to careers in Marketing. Introduces basic concepts of professional selling including: customer analysis, communication skills, effective openings and closings, and customer relations. Emphasizes the development of selling skills via sales exercises, role-plays and presentations.

Examines customer relationship management (CRM) as a key strategic process for organizations. Addresses benefits and problems of CRM strategy and implementation, culminating in the completion of a CRM strategic plan. Includes case analysis, student “expert” presentations, online discussions and applied appraisals.

Examines theory and practice of market orientation for the creation and generation of enterprise growth or sustainability. Reviews variables that shape market orientation and appraises the value and role of the entrepreneur in development initiatives. 

Examines different platforms in the social media environment. Identifies and explores online marketing opportunities for individuals, marketers, and enterprises.

Examines marketing decision-making in an international environment. Identifies and explores marketing problems facing enterprises undertaking expansion beyond domestic market boundaries.

Covers forward contracts, futures, options and swaps. Introduces the markets for each of these financial derivatives and explains their market valuations. Illustrates the application of market valuations of derivative products through numerical problems. Also covers the use of financial derivatives in hedging risk.

Covers optimization techniques in both linear and non-linear problems with applications in several areas of finance. Examines how to apply optimization techniques to solve real world financial problems using a suitable commercial optimization/finance package.

Preparation of an empirical or theoretical study in operations management under the supervision of a faculty member. Application required at least 30 days prior to the term in which the work will be undertaken. NOTE: Students must have completed 96 ch and have attained a cumulative GPA of at least 3.0

Appraises the emergence of Internet-based technologies and supply chain management. Examines the intersection of three areas: introductory supply chain management, relevant aspects of Management Information Systems (MIS) and Electronic Commerce/Electronic Business and its Internet-enabled technology complements.

Introduces the law relating to the individual employer-employee relationship. Examines the common law governing the contract of employment from commencement to termination. Overviews statutory regulation of the employment relationship, including: employment standards; occupational health and safety; workers’ compensation; and human rights legislation. Note: Students in the MBA/LLB program will not be permitted to obtain credit for ADM 4826 and LAW 3683.

Appraises conflict, negotiation and dispute resolution principles. Focuses on the formulation and implementation of negotiation and dispute resolution. Considers the causes and consequences of conflict, and applies contrasting approaches to negotiations and dispute resolution. NOTE: Students in the MBA/JD program will not be permitted to obtain credit for both ADM 4878 and LAW 4103.