| Topics include business quality management, the total quality system, management strategies for quality, engineering technology of quality, statistical technology of quality, implementing total quality management in the manufacturing and service sector. A comparative analysis of five of the world's most influential theorists on the subject of total quality management: W. Edwards Deming, Philip Crosby, J.M. Juran, Armand Feigenbaum and Taguchi. The objective is to demonstrate, apply and integrate the knowledge gained in the MBA program. This course will be theme based, and focus on field studies, addressing issues of ongoing businesses and organizations.Prerequisite(s): MBA 6607 or permission from the instructor. |
