Laptop Support

ITS offers a laptop support program for students for both Mac and Windows laptops on issues such as printing, connecting to wireless and internet security.

We provide this support on a best-effort basis. You will be asked to a sign a waiver before we begin any service on your laptop and you must be present during the support. In the event we're unable to find a solution, we encourage you to consult an outside laptop repair service.


  • IT Service Desk:
    Harriet Irving Library, Learning Commons
    Open during library hours

Saint John:

  • Undergraduate Students: Student Technology Center
    Hans W. Klohn Commons, First Floor
    Open during library hours
  • Graduate Students: Professional Client Services
    ITS offices on the third floor of Hazen Hall, Room 336
    Monday to Friday 8:30 a.m. to 4:30 p.m.